Glossary

BAG
Dutch registry for addresses and buildings. Contains information about the actual address of a building, as well as other information.
CoC
Chamber of Commerce, of Kamer van Koophandel in Dutch.
Cross Connect
A connection between two places within the same data centre.
DNS
Domain Name System
EVC
Ethernet Virtual Circuit. May as well be a PVC on an ATM connection.
LOA
Letter of Authorisation
MSA
Master Service Agreement
MUX
multiplexer
Metro Connect
A connection between two places in two different data centres.
PDU
Power distribution unit
PPPoE
Point-to-Point Protocol over Ethernet
SA
Service Agreement
SLA
Service Level Agreement. Definition for support contracts et al.
U
A standard rack unit defined as 1 and 3⁄4 inches (44.45 mm).
UBL
Universal Business Language, a standardised method of describing invoices.
WDM
Wavelength Division Multiplexing